Wednesday, May 17, 2017

The Dreaded Contact Form

If you haven’t heard, I recently launched a new website. This is either the third or fourth redesign and each one gets better in my opinion.

With this website, the designer added a feature that I wasn’t so sure about; the contact form. I’m sure you’ve all been to a website and seen one before. It’s a form on the website where you typically enter your name and contact information along with your message, which makes it to whomever manages that mailbox.

As I said, I was leery of doing something like this. One of my earlier websites included a guest book feature. It allowed visitors of the site to enter their comments which were preserved on the site for everyone to see. I’d seen it on other websites and thought it was a fun way to get an idea of what visitors to the site thought. It wasn’t long before I realized how much I hated that feature. Very few people were entering any comments, making me wonder if there was any traffic to the site. I will say the few comments that were entered were positive, but it was still depressing to see. I had my web designer get rid of that option pretty fast.

So, here we are. My new website was being designed. I had a ton of ideas for it. None of which included the dreaded guest book feature. The only thing I wanted was a form that readers could use to join my review team. Anyone who wants to get advanced review copies of my books would complete the form which would make it to my email and then we would get them signed up as part of the review team.

I got that and one other thing I hadn’t asked for. The designer incorporated a generic contact form. Whoever visits the site can fill out their name and other contact information, along with a message. While I wasn’t crazy about this form, I shrugged it off. Even if it doesn’t get used, it’s not hurting anything just sitting there. It’s not like I had plans to use it so any use it gets is a bonus.

You could have knocked me over with a feather last week when I received an email through that contact form. The email was from someone I’d never met before who read my Sapphire Falls Kindle World novella, Going for Wilder. The reader enjoyed the book and was tickled when she read my bio and found out we share a hometown so she reached out to let me know.

I may be a writer, but I can’t come up with proper words to express my happiness. I always love hearing that someone likes my books. It’s even better when that person is a stranger with no emotional investment in my feelings. That person is under no obligation to contact me or compliment me, but she did both, and it was awesome.

Even if I never get another message generated from that contact form, I can still safely say it’s worth having it there. It can stay.

And by the way, if you haven’t checked out my website you really should, especially if you want to receive free copies of my upcoming releases.

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